We have mitigated the email delays. There are still queues that will need to be processed, and this could take upwards of an hour. New email flow is returning to normal and mail delivery should completely resolve shortly. Please accept our apology for this most inconvenient delay. A root-cause analysis will be drafted and posted after full exploration of the issue and its impacts. Future process will also be implemented to prevent such an occurrence from happening again.
We continue to investigate the mail flow latency issue and are working to address all concerns. We understand the problems this may be causing your organization and we apologize for that inconvenience. We will provide further updates as they become available. Thank you.
We are aware of an issue where some e-mails are taking an extremely long time to be delivered to their destination. Our engineering team is working to isolate this issue and we'll provide further updates as soon as possible. Thank you for your patience.