Incident impacting MySecureDesktop - Secure Cloud Services

Engineers have rebooted the instance that was causing the performance issues and believe the issues are now resolved. We will continue to monitor for any further issues.

Status changed to
Fully Operational

We are currently seeing widespread performance issues on the MySecureDesktop Cloud Service. We have isolated the problem instance and we are in the process of remedying the issue now. While we are working to resolve this issue, you may continue to experience some delays in accessing your data as well as the inability to access file shares. We expect this to be resolved shortly.

Status changed to
Degraded Performance
Back to Current Status
On October 19, 2019 American CyberSystems, Inc. (ACS Group), a leading global information technology, consulting and business solutions company, today announced it had completed its acquisition of SyApps, an IT services and solutions company based in Herndon, VA. The acquisition closed on September 20, 2019.