2020-01-11T19:42:36.837443+00:00
Incident impacting SyApps Secure Mail Relay Service

This issue was being caused by a network attack on an upstream carrier. It has now been mitigated and service has returned to normal.

Status changed to
Fully Operational
2020-01-12T04:16:53.858532+00:00

Our primary mail relay server, artemis.mysyapps.com, is currently experiencing some very high latency. This is resulting in missed connections or connections that are timing out when attempting to relay e-mail. This will impact customers who use scan-to-email from a multifunction device as well as customers who relay application e-mails through this platform. We are investigating the latency and will report back as we have more information.

Status changed to
Degraded Performance
2020-01-11T19:42:36.837465+00:00
Back to Current Status
On October 19, 2019 American CyberSystems, Inc. (ACS Group), a leading global information technology, consulting and business solutions company, today announced it had completed its acquisition of SyApps, an IT services and solutions company based in Herndon, VA. The acquisition closed on September 20, 2019.