MySecureFiles Accessibility Issue
Updates
Access to data should now be restored. We are monitoring the system.
Access to data should now be restored. We are monitoring the system.
We have identified the root cause of this issue. We have confirmed there is NO DATA LOSS. We are readying a fix that will restore access to data. We are very sorry for the inconvenience and will update when data visibility has been restored.
We have identified a data visibility issue within MySecureFiles and are working on a resolution. During this time, specific files may be unavailable to users We expect the issue to be resolved shortly and data visibility to be restored.
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